Know what the client expects from the coaching!

If you are satisfied with the way things are going, you may not think, “Why don’t you give coaching a try?” If you are not satisfied with your current situation, you may not be interested in coaching. Basically, coaching is a relationship that is effective for people who are not satisfied with their current situation and who want to achieve some goal.

Expectations” exist for clients seeking coaching. One of Drucker’s four principles of communication, “expectations,” is a perspective that can be applied to “expectations” in coaching.

Clients ask for coaching in order to receive support in achieving their desired goals. The form of support received will vary from client to client. Prior to the start of coaching, the client clarifies what his or her expectations are.

The client’s expectations may change over the course of the session. Coaching is for the benefit of the client. You should always be willing and able to make an effort to meet the client’s expectations, so it is a good idea to check “what are their expectations” at every milestone in the session. Meeting the client’s expectations is directly related to their satisfaction and your reputation as a coach.

Clients do not always know exactly what they expect from coaching. Sometimes, over the course of a session, what they really expect is clarified. It is an important part of your role as a coach to elicit and clarify them.

Some of the client’s expectations for the outcome of coaching include the following

  • I want to clarify my goal.
  • I want to continue to focus my attention on achieving my goals.
  • I want to bring out new ideas and inspiration.
  • To take a step toward concrete action.
  • Want to reduce mental and physical stress.
  • Want to be able to take action without slacking off.
  • Want to increase their motivation.

コーチング情報局を運営する株式会社コーチビジネス研究所では、企業を対象としたコーチング研修、ビジネスパーソンを対象としたビジネスコーチング、個人の方を対象としたライフコーチングを提供しております。その他、コーチングを学びたい方のためのコーチングスクールの運営、経営者やビジネスリーダー向けにセミナーを開催しています。興味や関心がございましたら、お気軽にご相談・お問い合わせください。

This article was written in Japanese and converted into English using a translation tool. We hope you will forgive us for any inadequacies.
Coach Business Laboratory, Inc., which operates the Coaching Information Bureau, provides coaching training for companies, business coaching for business people, and life coaching for individuals. In addition, we operate a coaching school for those who want to learn coaching and hold seminars for executives and business leaders. If you are interested or have any questions, please feel free to contact us for further information and consultation.

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