The “actions” of the members become the wave that brings dynamism to the organization. Sometimes, members’ actions may not lead to tangible results. Even in such cases, it is important for leaders to focus on the “action” itself.
Even if an action appears to be a failure, it can be interpreted as a collection of information that will lead to success. Edison, the king of inventors, said, “I have never failed. I have only discovered 10,000 ways it could go wrong”.
Leaders should show appreciation for “contributions” through “actions,” and this creates a “team spirit” in the organization. A culture in which all members are happy and celebrate achievements and successes. The leader is the one who creates that “organizational culture”.
Recognizing “Contributions”
- Clearly communicate expectations to members.
- Set high expectations for individual and team goals.
- Demonstrate trust and expectations for team members not only in words, but also in actions.
- Create an environment where leaders and all team members can give honest feedback to each other in a natural way.
- Link performance to evaluation so that those who achieve goals are rewarded.
- Find out what kind of encouragement is effective based on each member’s individuality and put it into practice.
- Encourage and praise members face to face. Visit the member’s desk.
- There are many ways to give praise. Be creative and give praise on the spot when you think of it. Enjoy giving praise.
Honoring Value and Victory
- Identify and document the actions that have made the organization successful.
- Share and talk about examples of members’ efforts beyond their own scope of work at every opportunity.
- Success stories should be told and posted at various opportunities, not just at meetings.
- Let them know that each person contributes to the whole and has a unique role to play.
- Encourage a sense of “community of destiny” each time we rejoice and celebrate together.
- Seize opportunities for small celebrations, even for small milestone accomplishments.
- Leaders themselves participate in as many awards and ceremonies as possible.
- Always end team meetings with positive words that will lead to the next step.
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This article was written in Japanese and converted into English using a translation tool. We hope you will forgive us for any inadequacies.
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